Contact Center Outsourcing & Staffing Solutions
Looking to outsource your contact center operations? From customer service to technical support and sales, our call center staffing solutions are tailored to meet diverse business needs. Tap into our expansive global network, sourcing top-tier offshore call center talent from over 150 countries, including renowned hubs like the Philippines and India. Book a consultation now to explore how we can streamline and enhance your contact center operations.
Contact Center Outsourcing & Staffing Solutions
Looking to outsource your contact center operations? From customer service to technical support and sales, our call center staffing solutions are tailored to meet diverse business needs. Tap into our expansive global network, sourcing top-tier offshore call center talent from over 150 countries, including renowned hubs like the Philippines and India. Book a consultation now to explore how we can streamline and enhance your contact center operations.
Contact Center Outsourcing & Staffing Solutions
Looking to outsource your contact center operations? From customer service to technical support and sales, our call center staffing solutions are tailored to meet diverse business needs. Tap into our expansive global network, sourcing top-tier offshore call center talent from over 150 countries, including renowned hubs like the Philippines and India. Book a consultation now to explore how we can streamline and enhance your contact center operations.
Outsource Your Call Center Operations with Connecting North
From customer service and technical support to inbound/outbound sales, we have years of experience providing a wide range of contact center solutions tailored to your needs.
Looking for something more specific?
Outsource Your Call Center Operations with Connecting North
From customer service and technical support to inbound/outbound sales, we have years of experience providing a wide range of contact center solutions tailored to your needs.
Looking for something more specific?
Build an Omnichannel Support Team with 35% Less Downtime – While Saving 27% on Costs.
We make outsourcing your contact center support needs seamless, efficient, and flexible. Our AI enhanced, cloud-based Contact Center as a Service (CCaaS) solutions provide more flexibility, reliability, and scalability than on-premise call centers. Our solutions help you to reach out to your customers 24/7 while leveraging the following benefits:
- Provide exceptional CX
- AI Cloud Contact Center solutions
- Seamless integratio
- Dedicated & experienced
- 24/7/365 multi-lingual agents
- Lower handle & queue wait times
- Complete data security
- State-of-the-art infrastructure
- Operational transparency
- Quality monitoring & training
- Performance data & reporting
Contact Center Outsourcing Tailored to Your Needs
Exceptional CX begins with the right infrastructure, workforce, and expertise. Our contact center solutions help you construct customer experiences that feel in-house, not outsourced.
Scale Your Contact Center Operations Flexibly
With professionals located in over 150 countries, we provide the exact contact support you need—in your desired location and language. For your long-term or short-term needs, our global network allows us to deliver quality communication for your customers on demand, on time, and on budget.
Deliver Consistent Customer Experience
Exceed your users’ expectations for clear communication by using our onshore, offshore, nearshore, or virtual contact center teams. Our network brings ease to onboarding new customers, engaging prospective customers, and resolving issues for current customers. You choose the location and language, and we supply the solution to your users’ nuanced needs.
Deliver Consistent Customer Experience
We have an exclusive global network of vetted, freelance marketing experts in over 150+ countries with the proven skills and expertise in your industry. Whether you need a marketer fluent in a specific language or one who understands the culture of your target audience, we’ll help you break into new markets and accelerate growth with onshore, offshore, and nearshore talent.
Locate Customers Across All Channels
Using the latest marketing and sales technology, our team effectively targets your prospects, engages your current customers, and strategizes to reduce churn. We operate within your budget, so your margins increase without breaking the bank. Our marketing team is flexibly designed to expand the impact of your product and the reach of your customer base.
Gain Support for Devices & Innovative Software
Ready to scale throughout your product’s life cycle, our IT team supports your customers and IoT devices with access to routers, WIFI, internet, and hardware. We provide a richer understanding of user experience and troubleshoot with ease.
Gain Support for Devices & Innovative Software
Ready to scale throughout your product’s life cycle, our IT team supports your customers and IoT devices with access to routers, WIFI, internet, and hardware. We provide a richer understanding of user experience and troubleshoot with ease.
stablished through years of connections, our global network of service professionals grants Connecting North clients a competitive edge. You no longer have to search for the right people: we bring them straight to your doorstep.
We are deeply invested in helping businesses focus on business, so our services are designed to be hassle-free. We adapt to your organizational structure through freelancing or outsourcing, relieving you of the roadblocks that inhibit your company’s growth.
No matter the scale of your needs, we outsource the exact number of business professionals or processes your company needs for success. Our services grow easily with your business, ensuring your evolving needs are met..
Our professional resources and outsourcing services give your company the breadth and depth it needs to scale with speed from a single partner. Let your business needs fall on our broad expertise to drive growth.
From part-time to full-time, our network of freelancers is ready to come alongside your business and meet your needs as they change over time. Flexibility is built into the Connecting North model, fulfilling your short-term to long-term needs.
Our professional resources and outsourcing services give your company the breadth and depth it needs to scale with speed from a single partner. Let your business needs fall on our broad expertise to drive growth.
stablished through years of connections, our global network of service professionals grants Connecting North clients a competitive edge. You no longer have to search for the right people: we bring them straight to your doorstep.
We are deeply invested in helping businesses focus on business, so our services are designed to be hassle-free. We adapt to your organization structure through freelancing or outsourcing, relieving you your doorstep.
No matter the scale of your needs, we outsource the exact number of business professionals or processes your company needs for success. Our services grow easily with your business, ensuring your evolving needs are met..
Our professional resources and outsourcing services give your company the breadth and depth it needs to scale with speed from a single partner. Let your business needs fall on our broad expertise to drive growth.
From part-time to full-time, our network of freelancers is ready to come alongside your business and meet your needs as they change over time. Flexibility is built into the Connecting North model, fulfilling your short-term to long-term needs.
Our professional resources and outsourcing services give your company the breadth and depth it needs to scale with speed from a single partner. Let your business needs fall on our broad expertise to drive growth.
Modern Talent Solutions for a Remote Workforce
Better Talent
Our range of talent acquisition services, including recruiting, screening, and hiring, help you quickly hire top talent.
Access to Expertise
Access our wide range of expertise and resources typically not available to startups internally.
Reduced Costs
We help you remove structural costs, such as facilities, equipment, employes, and other burdens that hinder traction
EOR & Compliance
Stay compliant with local labor laws and regulations, reducing the risk of costly legal penalties and disputes.
Scalability
Scale services to meet your changing needs, making it easier than ever to manage fluctuations in headcount.
Data-driven insights
Get data and analvtics providing you with valuable insights into your HR practices and employee engagement.
Modern Talent Solutions for a Remote Workforce
Better Talent Acquisition
Our range of talent acquisition services, including recruiting, screening, and hiring, help you quickly hire top talent.
Access to Expertise
Access our wide range of expertise and resources typically not available to startups internally.
Reduced Costs
We help you remove structural costs, such as facilities, equipment, employes, and other burdens that hinder traction
EOR & Compliance
Stay compliant with local labor laws and regulations, reducing the risk of costly legal penalties and disputes.
Scalability
Scale services to meet your changing needs, making it easier than ever to manage fluctuations in headcount.
Data-driven insights
Get data and analvtics providing you with valuable insights into your HR practices and employee engagement.